Nothing’s worse than a slow internet connection when you want to work, search, watch and play from anywhere in your home and on any device. Enter Wi-Fi Ultra, our turnkey and fully managed internet service designed to provide your family or small business with everything you need for an awesome internet experience.
As an employee-owned company, we take a great deal of pride in the service we offer. Since our founding in 1909, we have never stopped investing in our telephone and internet technologies to ensure consistently superior levels of service with network uptime reliability at 99.9 percent.
Of course, even the best networks and equipment experience problems from time to time and our Idaho-based customer service and technical support teams have your backs. They are highly experienced and ready to assist you.
Our Protect and Experience IQ applications provide a multi-layered shield of protection between your network and bad actors on the internet. Cybersecurity threats and unwanted content are blocked before it ever enters your home.
Choosing the right broadband plan can be a little challenging. Here are some guidelines to determine a plan that’s right for you based on how you use the internet. *
Basic activities like email, browsing, internet radio, VoIP phone service, and low resolution videos. Only 1 or 2 users on the network with 2 to 3 connected devices.
Plan recommendation:
10 Mbps or better
All the basic activities plus one high demand application, like: streaming HD video, video conferencing, or online games. Up to 3 users on the network with 4 to 6 connected devices.
Plan recommendation:
20 to 30 Mbps or better
All the basic and moderate activities, plus the need to handle multiple high demand applications at the same time like: 4K video, online games and video conferencing. Also needed if you have more than 4 users and more than 6 connected devices.
Plan recommendation:
50 Mbps or better
Plan recommendation:
50 Mbps or better
Here’s a list of common online activities and an estimate for the amount of download speed or Megabits per second (Mbps) required for adequate performance:
Activity | Mbps |
---|---|
General Web Browsing & Email | 1 |
Streaming Online Audio like Pandora or Spotify | Less than 0.5 |
VoIP Phone Service | Less than 0.5 |
Remote Learning & Online School | 5 to 25 |
Telecommuting | 5 to 25 |
Downloading Files; Large File | 10 |
Social Media | 1 |
Streaming Standard Definition Video | 3 to 4 |
Streaming High Definition Video | 5 to 8 |
Streaming 4K Video | 25 |
Video Teleconferencing | 6 |
Game Console Connected to the Internet | 3-5 |
* Information provided by FCC Consumer Broadband Guides
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